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Some Thoughts on When Outsourcing Might Make Sense for Your Business.

Updated: Nov 22, 2021

As your business grows, so does your workload. It can seem almost impossible to meet the demands of a busy business without breaking the bank by hiring additional staff, not to mention the time challenges and difficulty, especially in the United States these days.

Outsourcing can be a great option for any business for several reasons, ranging from budget constraints to finding staff members with skill sets not available in your area. Whatever your reasoning is, outsourcing is fast becoming the “go to” solution.

However, if you considering outsourcing, but you’re not sure yet if it’s right for you. We’ve compiled a list of some of the top reasons when outsourcing makes sense. This list is not exhaustive by any means but gives a general idea of the many ways outsourcing can be utilized.

Outsourcing for Budget Constraints

The most common reason that businesses outsource is due to budget constraints. Maybe you're in need of multiple teammates for different roles, but you can only afford to hire one based on US wages. Instead of hiring one person and giving them the tasks of multiples, resulting in low job satisfaction and high resignation rates, try outsourcing offshore staff!

Outsourcing allows you to hire staff that are knowledgeable and skilled in your business area without compromising your finances. As cost-of-living situations are different in various countries, you can get amazing talent for a fraction of what the same qualifications would cost vs. US wages. See our article on 11 Myths about outsourcing to learn more.

Risk Reduction Due to Outsourcing

Outsourcing is a fantastic way to minimize your company’s risks. By delegating tasks to outsourced employees, risk management becomes simpler, and the burden is lifted drastically from your business. This makes sense when you have a limited budget or limited expertise and use an outsourced resource to maximize results and minimize risk.

Outsourcing Creates a Set of World-Wide Skills at Your Fingertips

If you’re looking to expand your company into other regions, outsourcing is a great way to get started! By utilizing employees based in other countries, you’re utilizing different skill sets that may not be available to you. The company culture will be more diverse and richer, and your employees will learn from one another by collaborating and comparing traditional ways of completing tasks. This increases your company's worldview and promotes the skills necessary to turn a small business into one that has operations worldwide.

Language Access Due to Outsourcing

Have you ever struggled to talk to a customer or client due to a language barrier? If it was frustrating for you, imagine how frustrating it was for them! Wouldn’t it be nice if that actually worked in your favor?

Outsourcing your staff is a great way to ensure that you have multiple native speakers at your disposal 24/7. There is no more pulling up Google Translate and trying to communicate to the best of your ability. With outsourcing, your clients and customers will be speaking to a real person in real-time that can assist with their needs and provide top-of-the-line customer service and technical assistance in their native language.

Outsourcing Saves Your Company Time

Every time an employee is distracted from their task to answer the phone, it reduces the productivity in your office. A three-minute phone call can cost twenty minutes of productivity time, especially if it is an angry caller. This precious time that should be used to generate new ideas and finish tasks has now been used mindlessly. It doesn't have to be like this!

By outsourcing employees to answer phones and provide services, you free up so much time for the employees in the office to do their jobs! There is nothing more frustrating than being concentrated and in the zone on a work project only to be ripped away by a meaningless phone call.

This is particularly true with customer service, so when you find that more and more of your team is doing tasks that are not in their job descriptions or worse keeping them from doing what you hired them to do or keeping you from focusing on growth.

Eliminate Training Costs by Outsourcing

Training costs a LOT of money and if the employees quit weeks or even months after training, you’ve lost more money than you’ve made on them. Training takes a lot of time and waiting to train employee after employee can be time-consuming.

Outsourcing allows you to utilize already trained employees and put them straight to work. There is minimal training time required if any before they're ready to start working and helping you with tasks and projects!

Access to Niche Technology

Software is a huge business expense and when it is only needed for one or two projects, investing in it may seem like a waste. Many outsourcing companies provide technology and tools that can be utilized through projects, providing you with the software you need at the cost of labor.

Outsourcing Gives IT Their Time Back

There are so many basic troubleshooting issues that are delegated to Internal Resources daily. Simple things like password resets take away time from major issues, resulting in big projects being put on the back burner.

By outsourcing basic IT, you can give your in-house IT their time back and allow them to complete their more challenging tasks instead of being flooded with simple meaningless tasks. You hired the best of the best so that they could fix issues in the office and collaborate on projects, not change profile pictures all day!

Outsourcing Makes Sense for Your Business!

Outsourcing is a great way to solve basic workplace problems and put them in the hands of trained professionals at a fraction of the cost. By incorporating individuals from around the world into your company, you give yourself the same resources that used to be reserved for big international companies.

The benefits of outsourcing your workload are too great to ignore, so what are you waiting for? At Outsource Staffing Solutions, we pride ourselves on proving the best of the best employees to our clients. No matter what kind of project you have in mind, we have individuals that are eager and ready to assist you! We are the leaders in outsourcing staffing and we would love to help you delegate tasks out, so you have more time to focus on what matters.

Contact us today for a no obligation conversation to see if it makes sense to get started and assist you with all of your outsourcing needs.


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